Last updated: 19 August 2025
At Dram Fans, your privacy matters to us. This policy explains how we collect, use and protect your personal information when you visit our website or get in touch with us.
1. Who We Are
Dram Fans is operated by John Simmonds, providing whisky tastings, events and experiences.
If you have any questions about this policy or how we use your data, you can contact us:
Email: dramfansuk@gmail.com
Phone/WhatsApp: 07738 199656
We are the “data controller” responsible for your personal information.
2. What Personal Data We Collect
We may collect the following information when you interact with us:
Your name and contact details (such as email address and phone number) when you make an enquiry or booking.
Details about your event or tasting enquiry (such as group size or preferences).
Technical data such as cookies or analytics (see section 4).
3. How We Use Your Data
We use your personal data to:
Respond to your enquiries.
Manage and confirm bookings.
Provide the whisky tasting services you’ve requested.
Keep a record of our communications.
Lawful basis for processing: We process your data either because it is necessary to provide our services to you, or because it is in our legitimate interest to respond to enquiries and manage events.
4. Event Photography and Social Media
We sometimes take photographs at whisky tastings and events to share on our website and social media channels (such as Instagram and Facebook).
We will always aim to let participants know if photos are being taken.
If you do not wish to appear in photographs, please let us know before or during the event, and we will make sure you are not included.
We will only use images in a respectful and appropriate way to promote our events and services.
If at any time you would like us to remove a photo that identifies you, please contact us and we will do so promptly.
5. Cookies & Website Analytics
Our website may use cookies or analytics tools to improve performance and understand how visitors use our site.
Essential cookies – required for the site to function.
Analytics cookies – help us understand visitor numbers and website use.
You can manage or disable cookies through your browser settings.
6. Sharing Your Data
We do not sell or share your data with third parties. We may share limited information with trusted service providers who help us deliver our services (for example, IT support). They are required to keep your data safe and use it only for the agreed purpose.
7. How Long We Keep Your Data
We keep your personal data only as long as needed to provide our services and meet legal requirements. Typically:
We keep booking records for up to 6 years to comply with tax and legal requirements, and to maintain a record of customer history for repeat bookings. Enquiries that don’t result in a booking are kept for up to 2 years.
Emails or messages – retained only as long as necessary to respond and manage bookings.
8. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your data when it is no longer needed.
Restrict or object to certain types of processing.
Request a copy of your data in a portable format.
To exercise your rights, contact us using the details in section 1.
If you are not happy with how we handle your data, you can also complain to the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Helpline: 0303 123 1113
9. How We Keep Your Data Safe
We use appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.
10. Updates to This Policy
We may update this privacy policy from time to time. The “Last updated” date at the top shows when it was last revised. Please check back occasionally to stay informed.